Lab IT & Application Specialist

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position
We advance science so that we all have more time with the people we love.At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.Your opportunity
Provide IT sales proposals and follow up on the deal with sales force
Provide on-site technical assistance to troubleshoot and rectify IT-related problems
Configure Lab IT products to improve medical lab workflow and meet the needs of the customer
Document all changes, modifications, scripts/programs created on Lab IT software
Conduct operator, applications, and service training for customers and staff
Promote and demonstrate Lab IT software to customers
Provide progress reports on assigned projects
Deliver service, preventive maintenance, and software upgrade commitments according to the planned schedule
Source, develop, prepare, and maintain training and literature materials
Liaise with Regional or Global IT support to manage technical issues

Who you are
Have a Bachelor's or Master's degree in Health/Science, Computer Science, Computer Engineering, or Information Technology disciplines
Have hands-on knowledge of computer hardware, networking, operating systems, databases, and programming languages
Have multinational company experience in a similar capacity
Nice to have
Preferably with medical laboratory experience
Marketing and business development experience will be a plus

Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.