EN - Food & Beverage Manager

Job Description
Responsible for managing and leading the entire Food and Beverage Service operations
Ensures that the department’s leadership and operational activities align with the core values, ethical principles, policies, procedures, standards and guidelines of the Sofitel brand.
Championing exceptional guest experiences and ensuring service standards consistently exceed expectations
Supporting the development and implementation of new food and beverage concepts, promotions and service initiatives
Creating a positive, inclusive and high-performing team culture where people are empowered to succeed
Driving team engagement through coaching, mentoring, training and regular feedback
Recruiting, developing and retaining talented hospitality professionals
Working collaboratively with the kitchen team to deliver seamless and memorable dining experiences
Managing labour costs, rosters and productivity to achieve commercial objectives while maintaining service excellence
Identifying opportunities to grow revenue, enhance efficiency and improve overall business performance
Monitoring guest feedback and translating insights into meaningful operational improvements

Qualifications
Minimum 5 years in similar position in the luxury setting
Fluent English speaking – 2nd language will be highly regarded
 A passion for delivering outstanding customer service and creating memorable guest experiences.
Creativity in developing promotions, improving service, and driving business performance.
Demonstrated leadership and problem-solving skills and excellent written and verbal communication 
Ability to lead, motivate and develop a diverse team
Availability to work varied shifts including early mornings, evenings, weekends and public holidays
Current Responsible Service of Alcohol and Food Handler qualifications
Five years of experience in hospitality management is a must.
Previous study in hospitality or tourism would be desirable but not essential. This position will provide a development platform to expand your knowledge and grow your skills in the hotel industry.

Company Description
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.