Commercial & Medical Field Excellence Manager

Salary Range:
€64,300.00 - €119,300.00 
Job Description Summary
-Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPI's. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers.Please know that the new location of our Novartis office is in Diegem, Belgium. 
Job Description
Major accountabilities: 
Planning and management, gather requirements to develop detailed Project plans and Project estimations to task level.
Proactively assist the Business to identify upcoming conflicts and resource gaps.
Serve as interface with the global and local Brand teams on Project Planning and delivery management.
Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives.
Ensures delivery of efficient and high-quality deliverables.
Manages an efficient and high-quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services.
Provide guidance on training requirements in relation to Commercial processes -Takes initiative to drive standardization of reports across brands.
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
Distribution of marketing samples (where applicable)
Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)
Ability to advise on and apply state-of-the-art analytics, machine learning to derive business insights and solve complex problems
Good problem solving skills with ability to visualize and present results clearly to the business
Ability to thrive in a multidisciplinary team and agile working environment (experience with Jira is a plus)
Support Medical team with relevant data dashboards (Power BI) and maintain CRM/SalesForce for Medical Reps
Strong collaboration with CRM Manager and Commercial Excellence Manager

Key performance indicators:

Quality and accuracy of forecast assumptions
Good customer satisfaction scores
Ability to manage multiple stakeholders / projects

Minimum Requirements: 

Work Experience:
Cross Cultural Experience
Project Management
Operations Management and Execution

Skills:

Agility
Analytical Thinking
Brand Awareness
Business Analytics
Cross-Functional Collaboration
Digital Marketing
Marketing Strategy
Media Campaigns
Sales
Ability to write clean and efficient code in Python, R, SQL, with expertise with cloud platforms and data platforms (experience with AWS, Snowflake is a plus)
Stakeholder Engagement
Stakeholder Management
Strategic Marketing
Waterfall Model
Project Management
Project Planning
Tools knowledge: Power BI, CRM/ SalesForce

Languages:

English and preferably Dutch and/or French.
 
Skills Desired
Agility (Inactive), Analytical Thinking, Brand Awareness, Business Analytics, Cross-Functional Collaboration, Digital Marketing, Marketing Strategies, Media Campaigns, Project Management, Project Planning, Sales, Stakeholder Engagement, Stakeholder Management, Waterfall Model