Manager Payroll EMEA

Role: Manager Payroll EMEA
Reporting to: Sr. Manager Payroll EMEA/CS Service Delivery Lead EMEA

ROLE SUMMARY

The Payroll Manager leads payroll operations for assigned processes at the EMEA Global Business Services Strategic Location in Thessaloniki, Greece. The role is responsible for managing and coordinating the end-to-end payroll process to ensure accurate, timely, and compliant payroll delivery adhering to all statutory, regulatory, and company requirements. 
Leading a team of payroll professionals, the Payroll Manager oversees daily operations, monitors performance against key metrics and ensures effective issue resolution and stakeholder communication. The role works closely with HR Services Teams, PX, Finance, Compliance and external vendors to ensure SLAs and quality metrics are met. This role provides input to senior management that may have an impact on business direction within the team. 
The Payroll Manager supports the implementation of payroll policies, process improvement initiatives and aligns with the company's financial goals for the team. The role plays a critical role in ensuring team alignment on payroll priorities and identifying developmental opportunities for team members. 
This role will promote Pfizer’s Purpose, Values, and the GBS culture by engaging and leading a team of qualified and diverse CS colleagues. 

ROLE RESPONSIBILITIES
Execute activities associated with the assigned payroll processes which include but are not limited to: 

Ensure a robust operation for the processes and cluster of markets under management, by ensuring country/system/process work instructions for their scope are up-to-date, payroll controls are executed on time, as designed and are documented, back-ups are trained, active and operational, teams are properly staffed, and workload is appropriately distributed among team members   

Instill a right-the-first time mindset to the team  

Sign off payroll for the countries under management  

Ensure all payroll regulatory requirements are met timely and accurately for the countries under management  

Monitor changes in the regulatory environment, impacting managed countries and ensure that operations remain compliant with those regulations.   

Second level of escalation; solve time sensitive and critical/complex issues efficiently and independently with internal and external stakeholders, and third-party vendors.    

Build trust relationships with key stakeholders (PX, Finance, Incentives Team, Payroll Vendors etc.)  

Monitor Vendor Management performance and drive corrective actions as needed  

Perform end-to-end people management activities; manage performance for direct and indirect staff and support achieving payroll objectives through goal setting, ongoing assessment & monitoring and coaching  

Monitor and evaluate team performance through established Metrics and KPIs; align operations and resources accordingly  

Identify opportunities and implement continuous improvement initiatives  

Drive transformational payroll projects and initiatives and ensure timely completion of project milestones 

Represent Payroll at Senior Level during payroll audits and compliance checks and ensures any issues are brought to management attention and drives resolution  

Ensure the payroll budget is met as per financial planning (Vendors, Headcount, non-Headcount) 

BASIC QUALIFICATIONS
BA/BS in Finance, Accounting, Human Resources or other related field required

5+ years work experience in payroll, accounting or human resources

Extensive experience with payroll systems and software

Demonstrated experience in leading a team

Strong understanding of payroll tax regulations and compliance

Excellent analytical and problem-solving skills

Ability to maintain privacy and confidentiality 

Ability to work independently and manage multiple priorities 

Strong attention to detail and organizational skills

Effective communication and interpersonal skills

Experience in conducting audits and implementing recommendations

Familiarity with HRIS and ERP systems

Root cause analysis and problem-solving skills 

Result-oriented with a strong drive to accomplish objectives and meet high standards 

Sound professional judgement and persistence 

A positive attitude 

Able to communicate effectively in English (spoken & written) with colleagues at all levels of the organization 

PREFERRED QUALIFICATIONS

Certified Payroll Professional (CPP) designation

Master’s degree in business or related field  

Experience in a large corporate environment

Knowledge of multinational payroll regulations

Experience with Workday, ADP, Core HR, SAP, payroll and time/attendance systems  

Additional language capabilities are a plus 

Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

 Work Location Assignment: Hybrid
Please apply by sending your CV and a motivational letter in English



The annual base salary for this position ranges from €39.000,00. This salary range applies to the location Greece-Thessaloniki Chortiatis. We also offer a range of benefits and programs to meet colleagues’ needs. Benefits vary by location and can include health care coverage, retirement savings plans, insurance benefits, an Employee Assistance Program, wellness benefits and more. Additional details about total compensation and benefits will be provided during the hiring process. Pfizer compensation structures and benefit packages are aligned based on the location of hire. Final compensation will be determined based on the successful candidate’s relevant skills, experience, and qualifications, in accordance with pay equity principles and applicable employment laws.

Purpose 
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.  

Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.

Flexibility  
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!  

Equal Employment Opportunity 
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.

Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!


Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email disabilityrecruitment@pfizer.com. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.



To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
 
 
People Experience