Direct Transport Sales - Air Lead
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To manage an airfreight trade lane between two geographies in accordance with agreed upon air freight lane. In addition, support localsales targets and develop local business relationship for new customers relevant to the trade lane community to grow the trade lan e with theexisting customer base.
Responsible for:
Client Strategy and planning•Acquire new airfreight customers relevant to the specific trade lane•Support local sales community to expand portfolio with existing customer base with lane expertise•Plan and perform regular sales visits to develop business on the trade lane.Manage•Maintain an overview of the customers business within the tradelane•Identify and win opportunities relevant to Airfreight product direction setting•Continuously monitor the trade lane performance and identify the majorcompetitors on the trade lane.•Provide management with trade lane reports, competitor activity/wins and statistics/measures on volumes/revenues, statistics of shipments, etc. Responsible for market intelligence.Define and deliver changes to business targets based on market/asset view•Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assetsCustomer satisfaction•Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction
Accountable for•Volume (KG)•Revenue (USD)•Profit (GP)•Product development (based on customer feedback)Key InterdependenciesInternal Stakeholders:•Sales support functions•Customer Service•Regional Product team•Area Local productsExternal stakeholders:•Local air carriers and logistics institutions•CustomersCritical competencies•Air Freight expertise•Commercial skills•Sales•Negotiation
UAE Market Experience is mandatory.
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