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Sr. Manager Special Projects & Performance - MENA

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Delivery Hero · Dubai, , United Arab Emirates

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Job Description
Job Ref ID: JR0087962
Whats on your plate?
Q-Commerce Performance & Analytics
Track and analyze Q-commerce performance metrics across all talabat markets - identifying trends, anomalies, and high-value improvement areas

Build and maintain dashboards with data team that provide real-time visibility into Q-commerce KPIs across the region

Prepare data-driven performance reviews for senior leadership, translating complex datasets into clear, actionable insights

Conduct deep-dive analysis on specific markets to pinpoint turnaround opportunities, growth levers, and profitability improvements

P&L Management
Partner with market teams on Q-commerce budgeting, forecasting, and Best Estimate (BE) cycles

Proactively identify risks and opportunities to exceed financial targets across Q-commerce verticals

Track P&L performance against targets and surface corrective actions when needed

Special Projects & Execution
Lead end-to-end Q-commerce strategic initiatives across markets - from scoping through to delivery

Travel regularly to markets to work alongside local teams on turnaround and growth projects

Develop business cases for new Q-commerce products and initiatives; drive alignment with leadership and oversee execution

Identify cross-functional process improvements that enhance Q-commerce operational efficiency

Innovation & AI
Identify and drive AI and automation opportunities within Q-commerce operations

Work with regional and market teams to test, scale, and embed new tools and ways of working

Actively leverage AI tools to enhance analytical workflows and accelerate execution

 
What did we order?
Education: Bachelor’s degree from a top-tier institution in Business, Finance, Economics, Data Analytics, or a related field.

8–10 years of experience in quick-commerce, food delivery, e-commerce, management consulting, or high-growth tech

Deep understanding of Q-commerce economics - unit economics, basket size, delivery efficiency, assortment strategy

Strong financial acumen - P&L management, financial modelling, budgeting

Highly analytical

Comfortable operating with senior stakeholders and driving cross-functional alignment

Willingness to travel regularly across the MENA region

AI fluency - actively uses AI tools to enhance productivity and analytical output

Company Description
Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

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